Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Each ticket that you send to our customer assistance crew will be answered within up to one hour. The normal problems are going to be resolved right away. Yet, if the help inquiry you have submitted needs assistance from a capable administrator, we’ll forward the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Expert Technical Help Service

  • We give you 24 hours a day technical help by using a super–fast ticketing application incorporated into your Control Panel. You can easily e–mail us whenever you want about any of the software packages that come installed in advance on the virtual server, which include the desired Linux OS, the server administration panel and our custom created Online Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Online Control Panel that comes as a gift with your virtual server, you’ll find an interesting Help zone, which includes everything you need to be informed about when maintaining your websites and applications. We have introduced a wide array of how–to articles and video guides that display the basic site managing duties in an easy to comprehend fashion.