Regardless of the fact that the web hosting service provided by the different companies is roughly the same, each provider has a customized platform with its own tweaks and different ways to accomplish particular operations. In this case, a detailed knowledge base would be amazingly useful both for persons with no practical experience and for technically accomplished individuals who will at some point find out how certain procedures are carried out, but will lose valuable time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and simple to use, saving users loads of time and energy. The outcome is more pleased clients, as they can easily find the information they are looking for, and much less work for the technical support staff members, because typically the vast majority of the questions and issues that clients have are already outlined in the knowledge base. In case the articles are professionally written and cover more topics, you will be able to get to know more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you order a cloud hosting account through our company, you’ll receive access to our elaborate online help documentation where you will find information on pretty much everything connected with our web hosting packages. The topics vary from how to create an email account on your telephone, to how to do various things using an .htaccess config file. The articles are written in an easy-to-understand fashion and include step-by-step guidelines on how to do a certain task in your Hepsia hosting Control Panel. You can also find info that’s not directly associated with Hepsia, for instance one that concerns software apps on your desktop computer. The entire list of articles will be located in the Control Panel’s Help section, but those that are related to a given Control Panel section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you’ll be able to find out de facto everything about your account.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an exhaustive online knowledge base for all our present and prospective clients, so in case you purchase a semi-dedicated server plan from our company, you will be able to find any information that you need at any moment. We have a large number of educational help articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are simply two instances. Our in-depth manuals will help you accomplish anything you like – unzip an archive, import a database, forward a domain, and so on. Additionally, we also have troubleshooting guidelines, which will permit you to find out what spurs a given problem and the likely solutions for it. If you can’t send e-mail messages or your domain name returns an HTTP 500 error message, for instance, you can examine our knowledge base and fix the problem straight away. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.